I’m a big believer in good product and even better customer service. This afternoon, I’ve been reminded yet again what that looks like, and it looks like 1Password and Dave Teare.Rather than give you the whole sales pitch about how great I think 1Password is (and believe me-—I do), let me sum it up this way:
1. I don’t have to remember anything any more. Dave’s software does that.
2. I don’t have to worry about security. Dave’s software does that too.
3. I don’t have to worry that if I get hung up, someone will be there. Dave and the rest of the group at Agile Web Solutions have pretty much sewn that baby up too, with a smile and a heartfelt “we’re here to make you happy” approach that never, ever wears out.
My techno life is divided into two realms: B1P (before 1Password) and A1P (yup, you guessed it). Toss 1P’s online sibling My1Password into the mix, and you’ve hit perfection.
Seriously, this guy and this company redefine A+, as does their software. Check it out. You’ll thank me for it later.
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